First cycle
degree courses
Second cycle
degree courses
Single cycle
degree courses
School of Human and Social Sciences and Cultural Heritage
Course unit
LE02107108, A.A. 2019/20

Information concerning the students who enrolled in A.Y. 2019/20

Information on the course unit
Degree course Second cycle degree in
IF0315, Degree course structure A.Y. 2015/16, A.Y. 2019/20
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Number of ECTS credits allocated 6.0
Type of assessment Mark
Course unit English denomination COMMUNICATION PSYCHOLOGY
Department of reference Department of Linguistic and Literary Studies
E-Learning website
Mandatory attendance No
Language of instruction Italian
Single Course unit The Course unit can be attended under the option Single Course unit attendance
Optional Course unit The Course unit can be chosen as Optional Course unit

Teacher in charge LORELLA LOTTO M-PSI/01

Course unit code Course unit name Teacher in charge Degree course code

ECTS: details
Type Scientific-Disciplinary Sector Credits allocated
Core courses M-PSI/01 General Psychology 6.0

Course unit organization
Period First semester
Year 1st Year
Teaching method frontal

Type of hours Credits Teaching
Hours of
Individual study
Lecture 6.0 42 108.0 No turn

Start of activities 30/09/2019
End of activities 18/01/2020
Show course schedule 2019/20 Reg.2015 course timetable

Examination board
Board From To Members of the board
8 1920 01/10/2019 30/11/2020 LOTTO LORELLA (Presidente)
RUBALTELLI ENRICO (Membro Effettivo)
7 1819 01/10/2018 30/11/2019 LOTTO LORELLA (Presidente)
RUBALTELLI ENRICO (Membro Effettivo)

Prerequisites: No previous knowledge is required.
Target skills and knowledge: The course is aimed at outlining the psychology of communication in its different components. Upon completion of this course, students will possess adequate knowledge of the psychological mechanisms and the cognitive strategies underlying the communication process. Moreover, they will be able to highlight the factors or the conditions contributing to an effective communication.
The lectures will be mainly frontal, but the teaching style will be participatory, by stimulating students to discuss the course topics in small groups. Besides the acquisition of the discipline contents, the course is aimed at providing the acquisition of specific soft skills, such as communication skills and analysis ability.
Examination methods: The assessment of learning will occur through the final exam, which ascertains the acquisition of the expected knowledge and abilities. Questions will deal with the theoretical models and the psychological mechanisms characterizing the communication process, taking different perspectives into account: from the classical to the more recent models, including the applications in different areas of social life. The final exam will consist in a written test including 22 multiple-choice questions (with 4 possible answers) and 2 open questions. The written test will last 1 hour. No oral integration is contemplated.
Assessment criteria: Evaluation criteria for assessing the expected knowledge and competence are the following:
1) the completeness of the acquired knowledge;
2) a firm grasp of the concepts and examples covered in the readings;
3) the ability to use a scientific language pertaining to the specific subject area.

Each correct answer to the multiple-choice questions will receive 1 score. Each answer to the open questions will receive a score between 0 and 5. The final grade will be computed as the sum of the scores obtained in each question.
Course unit contents: During the course, the following topics will be addressed:

1. Basic concepts in communication
2. Message comprehension and production
3. Visual and verbal codes
4. Nonverbal communication
5. Persuasive communication
6. Barriers to effective communication
7. Groups and group communication
8. Communication and conflict management
9. Mass communication
10. Public and organizational communication
11. Political communication
12. Marketing and communication
13. Communication and health promotion
14. Risk and danger communication
15. Technology for communication and social media
Planned learning activities and teaching methods: The course topics will be addressed during frontal lectures. In-class discussions on the proposed theoretical models of psychological processes will be stimulated.
Additional notes about suggested reading: The lecture slides will be available on the Moodle course platform.
Textbooks (and optional supplementary readings)
  • Lotto L., Rumiati R. (a cura di), Introduzione alla psicologia della comunicazione. Bologna: Il Mulino, 2013. Seconda edizione Cerca nel catalogo

Innovative teaching methods: Teaching and learning strategies
  • Lecturing
  • Interactive lecturing
  • Working in group
  • Questioning
  • Problem solving
  • Use of online videos
  • Loading of files and pages (web pages, Moodle, ...)

Innovative teaching methods: Software or applications used
  • Moodle (files, quizzes, workshops, ...)

Sustainable Development Goals (SDGs)
Quality Education