First cycle
degree courses
Second cycle
degree courses
Single cycle
degree courses
School of Engineering
Course unit
IN04119449, A.A. 2019/20

Information concerning the students who enrolled in A.Y. 2019/20

Information on the course unit
Degree course Second cycle degree in
IN0522, Degree course structure A.Y. 2008/09, A.Y. 2019/20
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Number of ECTS credits allocated 9.0
Type of assessment Mark
Course unit English denomination OPERATIONS MANAGEMENT 2
Department of reference Department of Management and Engineering
E-Learning website
Mandatory attendance No
Language of instruction Italian
Single Course unit The Course unit can be attended under the option Single Course unit attendance
Optional Course unit The Course unit can be chosen as Optional Course unit

Teacher in charge ANDREA VINELLI ING-IND/35

ECTS: details
Type Scientific-Disciplinary Sector Credits allocated
Core courses ING-IND/35 Engineering and Management 9.0

Course unit organization
Period First semester
Year 1st Year
Teaching method frontal

Type of hours Credits Teaching
Hours of
Individual study
Lecture 9.0 72 153.0 No turn

Start of activities 23/09/2019
End of activities 18/01/2020
Show course schedule 2019/20 Reg.2008 course timetable

Examination board
Board From To Members of the board
11 2019 01/10/2019 15/03/2021 VINELLI ANDREA (Presidente)
PANIZZOLO ROBERTO (Membro Effettivo)
10 2018 01/10/2018 15/03/2020 VINELLI ANDREA (Presidente)
PANIZZOLO ROBERTO (Membro Effettivo)

Prerequisites: No one
Target skills and knowledge: The class aims at extending knowledge and competences about Operations and Supply Chain Management. Which activities and processes do they encompass? Why are they relevant for company's competitiveness and strategy? The class is about Operations and Process Management, as "the art that designs, produces and delivers value". Students will learn how organizations produce goods and services. How to direct operations: steering operations and processes. How to design operations: shaping processes, products and services. How to deliver operations: planning and controlling ongoing operations. How to develop operations: improving the opeartions' capabilities.
Examination methods: Written examination with open questions
Assessment criteria: Students' evaluation will be based on: understanding of concepts and methodologies taught in class; capacity and competences of applying them in different contexts; analysis and discussion of case studies
Course unit contents: Operations and process management. Operations Strategy: operations performance objectives and goals. The approaches towards operations strategies. Supply network design and management. Purchasing and supply processes. Supplier selection and assessment. Process design: Positioning - the variety-volume matrix. Process design: Analysis - the advantages and disadvantages of series and parallel process configurations. Purchasing Management. Supplier evaluation techniques and Strategic Sourcing. Supply Chain Management: the dynamics of supply chains, the bullwhip effect. Capacity Management: level, chase and demand management strategies. Lean synchronization and lean production. The Just in Time philosophy and lean techniques to reduce wastes. Total Quality Management. Improvement: paths and initiatives of improvements wthin operations and processes.
Planned learning activities and teaching methods: Lessons. Presentations with analysis and discussion of case studies by student-teams.
Special sessions on innovative issues by managers, executives and consultants. Company visits.
Additional notes about suggested reading: Beyond text book, students will take full advantage of Moodle, a web device where students could find and download presentations of the case studies discussed in class and special guests' sessions.
Textbooks (and optional supplementary readings)
  • Nigel Slack, Alistair Brandon-Jones, Pamela Danese, Pietro Romano, Andrea Vinelli, Gestione delle Operations e dei Processi (quinta edizione). Milan: Pearson Education, 2019. ISBN 9788891910974 Cerca nel catalogo

Innovative teaching methods: Teaching and learning strategies
  • Lecturing
  • Laboratory
  • Problem based learning
  • Case study
  • Interactive lecturing
  • Working in group
  • Questioning
  • Use of online videos
  • Loading of files and pages (web pages, Moodle, ...)

Innovative teaching methods: Software or applications used
  • Moodle (files, quizzes, workshops, ...)

Sustainable Development Goals (SDGs)
Quality Education Gender Equality Decent Work and Economic Growth Industry, Innovation and Infrastructure Responsible Consumption and Production Climate Action Partnerships for the Goals