First cycle
degree courses
Second cycle
degree courses
Single cycle
degree courses
School of Engineering
Course unit
IN02120253, A.A. 2019/20

Information concerning the students who enrolled in A.Y. 2019/20

Information on the course unit
Degree course Second cycle degree in
IN0521, Degree course structure A.Y. 2009/10, A.Y. 2019/20
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Number of ECTS credits allocated 6.0
Type of assessment Mark
Course unit English denomination QUALITY ENGINEERING
Department of reference Department of Information Engineering
E-Learning website
Mandatory attendance No
Language of instruction Italian
Single Course unit The Course unit can be attended under the option Single Course unit attendance
Optional Course unit The Course unit can be chosen as Optional Course unit

Teacher in charge MATTEO BERTOCCO ING-INF/07

Course unit code Course unit name Teacher in charge Degree course code

ECTS: details
Type Scientific-Disciplinary Sector Credits allocated
Educational activities in elective or integrative disciplines ING-INF/07 Electric and Electronic Measurement Systems 6.0

Course unit organization
Period First semester
Year 1st Year
Teaching method frontal

Type of hours Credits Teaching
Hours of
Individual study
Lecture 6.0 48 102.0 No turn

Start of activities 30/09/2019
End of activities 18/01/2020
Show course schedule 2019/20 Reg.2009 course timetable

Examination board
Board From To Members of the board
6 A.A. 2019/2020 01/10/2019 15/03/2021 BERTOCCO MATTEO (Presidente)
NARDUZZI CLAUDIO (Membro Effettivo)
GIORGI GIADA (Supplente)
5 A.A. 2018/2019 01/10/2018 15/03/2020 BERTOCCO MATTEO (Presidente)
NARDUZZI CLAUDIO (Membro Effettivo)
GIORGI GIADA (Supplente)

Prerequisites: none
Target skills and knowledge: Understand:
- the ISO 9000 family of standards and the corresponding implications. In particular, the required actions will be discussed in order to let an anterprise be ISO 9001 certified
- patterns of total quality and the corresponding actions necessary for the pursuit of continuous improvement.
- statistical models and tools for total quality management
- enterprise organisation and fundamental management models
Examination methods: Oral examination
Assessment criteria: The assessment will be based on understanding of the presented topics, the ability to critically discuss and apply the tought concepts in case-study homeworks, and any other useful information collected during the lessons.
Course unit contents: - Standard Quality: reference standards, ISO 9001, requirements, product realization, analysis and improvement; route to certification.
- Total Quality: models for total quality, continuous improvement, process management.
- Quality Tools: processes, statistical tools, PDCA method, Quality Function Deployment, Toyota system, six sigma methodologiy, self-assessment and EFQM model
Planned learning activities and teaching methods: - lectures
- guided exercises
- Howeworks
Textbooks (and optional supplementary readings)
  • M.Bertocco, P.Callegaro, D.De Antoni Migliorati, Ingegneria della qualità. Novara: De Agostini Scuola S.p.A., 2006. Cerca nel catalogo
  • M.Bertocco, P.Callegaro, D.De Antoni Migliorati, Strumenti per la qualità totale (terza ediz.). Morrisville, NC 27560: lulu enterprises inc., 2013. disponibile tramite servizio di distribuzione online Cerca nel catalogo

Innovative teaching methods: Teaching and learning strategies
  • Lecturing
  • Problem based learning
  • Case study
  • Interactive lecturing
  • Working in group
  • Questioning

Innovative teaching methods: Software or applications used
  • Moodle (files, quizzes, workshops, ...)
  • Latex

Sustainable Development Goals (SDGs)
Quality Education Industry, Innovation and Infrastructure