First cycle
degree courses
Second cycle
degree courses
Single cycle
degree courses
School of Psychology
Course unit
WORK AND ORGANIZATIONAL PSYCHOLOGY (Ult. numero di matricola pari)
PSN1030577, A.A. 2019/20

Information concerning the students who enrolled in A.Y. 2018/19

Information on the course unit
Degree course First cycle degree in
PS2295, Degree course structure A.Y. 2016/17, A.Y. 2019/20
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Number of ECTS credits allocated 9.0
Type of assessment Mark
Course unit English denomination WORK AND ORGANIZATIONAL PSYCHOLOGY
Department of reference Department of Developmental Psychology and Socialisation
E-Learning website
Mandatory attendance No
Language of instruction Italian
Single Course unit The Course unit can be attended under the option Single Course unit attendance
Optional Course unit The Course unit can be chosen as Optional Course unit

Teacher in charge CATERINA SUITNER M-PSI/05

ECTS: details
Type Scientific-Disciplinary Sector Credits allocated
Educational activities in elective or integrative disciplines M-PSI/06 Psychology of Work and Organisations 9.0

Course unit organization
Period First semester
Year 2nd Year
Teaching method frontal

Type of hours Credits Teaching
Hours of
Individual study
Lecture 9.0 63 162.0 No turn

Start of activities 01/10/2019
End of activities 18/01/2020
Show course schedule 2019/20 Reg.2016 course timetable

Examination board
Board From To Members of the board
5 2019 01/10/2019 30/09/2020 TASSONI SERENA (Presidente)
4 2019 01/10/2019 30/09/2020 SUITNER CATERINA (Presidente)
CARRARO LUCIANA (Membro Effettivo)
MAASS ANNE (Membro Effettivo)

Prerequisites: Basic knowledge of social and general psychology is useful but not necessary.
Target skills and knowledge: The main goal of the course is to illustrate the psychological and social processes that characterize the context of work and organizations (intended as social systems that coordinate people's behavior through roles, norms and values).

The constructs, theories and methodologies of the discipline are described and investigated taking into account that job activities interact with and build both personal and social identity.

The intersection between these two levels of identity offers important insights into the personal and interpersonal dynamics that define organizational behaviors. A specific focus of the consequences for the well-being of individuals, groups, and society provide information about the costs and benefits of intergroup decision-making. The understanding of relational dynamics and individual work practices is applied and declined to various organizational contexts, such as companies, associations, cooperatives and institutions.
Students are required to develop critical and interpretative skills to reflect on issues that characterize people and their interactions in work contexts such as diversity and conflict management, motivation, and professional wellbeing.

The theoretical and methodological basis provided will foster the understanding, application and communication of the psychological processes that define the intersection between people and work / organizations.
Examination methods: Examination takes place in writing and will last about 30 minutes. 31 multiple choice questions are proposed on the main topics analyzed in the course and in the adopted bibliography.
Assessment criteria: The evaluation criteria can be summarized as follows:
- knowledge and understanding of the topics
-acquisition of specific terminology
- mastery of the proposed methodologies
- ability to integrate content and apply them critically
Course unit contents: The following contents will be addressed:

• What is an organization
• Social identity and organizations
• Leadership in the organizational context
• Commitment in the organizational context
• Communication in the organizational context
• Group decision-making and groupthink
• Conflict management e negotiation
• Group performance
• Costs and gains of work activities
• Stress and coping
• Collective actions
• Abnormal and counter-productive working practices
• Impact of new technologies in organizations and work-life balance
Planned learning activities and teaching methods: Teaching consists of frontal lectures with computer support and a laboratory module that involves the design and implementation of research projects that exploit skills and constructs that are acquired and systematized in the theoretical module.

The course also includes seminars and testimonies of human resources professionals from various organizational contexts.

Group work, peer-instructions and critical discussions are encouraged throughout the course through interactive teaching.
Additional notes about suggested reading: All the teaching material presented during the front lessons is available on the Moodle platform after being presented in the classroom. The slides allow students (even those who cannot attend the course regularly) to be able to deepen some topics and to have schemes or syntheses of the main topics.
Textbooks (and optional supplementary readings)
  • Sarchielli, Guido; Fraccaroli, Franco, Introduzione alla psicologia del lavoroGuido Sarchielli, Franco Fraccaroli. Bologna: Il Mulino, 2017. Cerca nel catalogo
  • Haslam, Alexander S.; Cortini, Michela; Pagliaro, Stefano, Psicologia delle organizzazioniS. Alexander Haslamedizione italiana a cura di Michela Cortini e Stefano Pagliaro. Santarcangelo di Romagna: Maggioli, 2015. Cerca nel catalogo

Innovative teaching methods: Teaching and learning strategies
  • Lecturing
  • Case study
  • Interactive lecturing
  • Working in group
  • Questioning
  • Story telling
  • Concept maps
  • Flipped classroom
  • Peer feedback
  • Use of online videos
  • Loading of files and pages (web pages, Moodle, ...)

Innovative teaching methods: Software or applications used
  • Moodle (files, quizzes, workshops, ...)

Sustainable Development Goals (SDGs)
No Poverty Quality Education Gender Equality Decent Work and Economic Growth Industry, Innovation and Infrastructure Reduced Inequalities Peace, Justice and Strong Institutions