First cycle
degree courses
Second cycle
degree courses
Single cycle
degree courses
School of Human and Social Sciences and Cultural Heritage
Course unit
SUP3050414, A.A. 2019/20

Information concerning the students who enrolled in A.Y. 2018/19

Information on the course unit
Degree course Second cycle degree in
SU2089, Degree course structure A.Y. 2015/16, A.Y. 2019/20
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Number of ECTS credits allocated 6.0
Type of assessment Mark
Department of reference Department of Philosophy, Sociology, Education and Applied Psychology
Mandatory attendance No
Language of instruction Italian
Single Course unit The Course unit can be attended under the option Single Course unit attendance
Optional Course unit The Course unit is available ONLY for students enrolled in MANAGEMENT OF EDUCATIONAL SERVICES AND LIFE LONG EDUCATION

Teacher in charge ANNA DALLA ROSA M-PSI/06

ECTS: details
Type Scientific-Disciplinary Sector Credits allocated
Optional M-PSI/06 Psychology of Work and Organisations 6.0

Course unit organization
Period Second semester
Year 2nd Year
Teaching method frontal

Type of hours Credits Teaching
Hours of
Individual study
Lecture 6.0 42 108.0 No turn

Start of activities 02/03/2020
End of activities 12/06/2020
Show course schedule 2019/20 Reg.2015 course timetable

Examination board
Board From To Members of the board
3 2019/20 01/10/2019 30/09/2020 DALLA ROSA ANNA (Presidente)

Prerequisites: Basic knowledge concerning the work and organizations psychology is required.
Target skills and knowledge: - At the end of this course students will be able to:
1. Describe the main processes of assessment of the personnel in organizations (job analysis, recruitment processes, selection and evaluation of personnel).
2. Recognize the needs related to the assessment of organizational aspects such as personal characteristics related to work performance, potential, job performance and skills.
3. Choose, design and use qualitative and quantitative tools in the field - interview and test - for the analysis, evaluation and development of human resources.
Examination methods: The final evaluation will be divided into two sections and will be the same for attending and non-attending students:
1) Written exam with multiple choice, true/false and open-ended questions regarding the required course textbooks. The written exam can be complemented by an interview (upon a student’s motivated request). The evaluation of the written test will constitute two thirds of the final grade.
2) Online Assignment. Group discussion in forums and collaborative writing of documents deepening the development of tools and procedure for the selection and evaluation of personnel. The evaluation of the online assignment will constitute one thirds of the final grade.
The written exam and the online assignment will allow evaluating all the expected learning outcomes. Online assignment will be particularly useful for evaluating learning outcomes 2 and 3.
Assessment criteria: The degree of knowledge and skills developed at the end of the course will be assessed through the methods described above. The evaluation of the knowledge and skills will be based on the understanding of the topics covered, on the acquisition of the proposed methodologies and tools and on the ability to apply them in an autonomous, critical and conscious way.

Written exam assessment criteria, for both attending and non-attending students:
• Correct answers
• Complete answers
Online assignment assessment criteria, for both attending and non-attending students:
• quality of the individual work (correctness, adequacy, originality of contents and ability to integrate them with the work of colleagues);
• quality of the group work (synthesis, precision, completeness, correctness of the contents and adhesion to the assignment).
Course unit contents: During the course the following topics will be addressed:
1. The system of personnel evaluation in organizations: interdependencies with the remuneration system and the training system.
2. The job analysis: analysis and design of work and role, description of the job and requirements of the candidate, tools for analysis of the job.
3. Personnel selection: recruitment, evaluation and techniques.
4. Performance evaluation.
Planned learning activities and teaching methods: • Frontal lessons
• Individual study
• Discussion and group activities in the classroom
• Discussion and group activities online
• Interview simulations to be performed in the classroom and comment on-line (FAD).
• Shared writing in Moodle

During the online activity, students will have the opportunity to work in groups and learn to use some tools for the analysis, selection and evaluation of personnel.

Teacher activity: conducting lessons and activities in classroom; preparation of study material on the platform; supervision of activities and ongoing monitoring; didactic and scientific support; evaluation of products.

Tutor activity: technological support on the platform; disciplinary support in the specific contents of online activities; management of online working groups, ongoing monitoring; support in the processes of evaluation of products and processes.
Additional notes about suggested reading: The required course textbooks are indicated in the bibliography, for further information and details contact the teachers directly.
Possible in-depth material and textbooks (not part of the exam program):
• Pilati, M. & Tosi, H. (2017). Comportamento organizzativo. Egea (Capitolo sulla gestione del personale)
• Castiello D'Antonio, A. (2006). La selezione psicologica delle risorse umane: l'intervista individuale. Milano: FrancoAngeli.
• Mariani, M. G. (2011). Valutare le prestazioni. Bologna: Il Mulino.
• Boncori, L. (2006). I test in psicologia. Bologna: Il Mulino. Capitolo 9
Textbooks (and optional supplementary readings)
  • R.A.Noe, J.R.Hollenbeck, B. Gerhart, P.M.Wright, Gestione delle Risorse Umane.. Milano: Apogeo, 2012. Capitoli 3, 4, 5 e 7; circa 115 pagine Cerca nel catalogo
  • Spazzoli, F., Liuzzi, F., Il personale nel non profit. Santarcangelo di Romagna: Maggioli, 2010. Capitoli 4, 6, 7 e 12; circa 100 pagine Cerca nel catalogo

Innovative teaching methods: Teaching and learning strategies
  • Interactive lecturing
  • Working in group

Sustainable Development Goals (SDGs)
Quality Education Decent Work and Economic Growth