First cycle
degree courses
Second cycle
degree courses
Single cycle
degree courses
School of Economics and Political Science
Course unit
EPP4064801, A.A. 2019/20

Information concerning the students who enrolled in A.Y. 2017/18

Information on the course unit
Degree course First cycle degree in
EP2093, Degree course structure A.Y. 2014/15, A.Y. 2019/20
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Number of ECTS credits allocated 6.0
Type of assessment Mark
Course unit English denomination OPERATIONS MANAGEMENT
Department of reference Department of Economics and Management
E-Learning website
Mandatory attendance No
Language of instruction English
Single Course unit The Course unit CANNOT be attended under the option Single Course unit attendance
Optional Course unit The Course unit can be chosen as Optional Course unit

Teacher in charge ANDREA FURLAN SECS-P/08

ECTS: details
Type Scientific-Disciplinary Sector Credits allocated
Educational activities in elective or integrative disciplines SECS-P/08 Corporate Finance 6.0

Course unit organization
Period Second trimester
Year 3rd Year
Teaching method frontal

Type of hours Credits Teaching
Hours of
Individual study
Lecture 6.0 42 108.0 No turn

Start of activities 07/01/2020
End of activities 14/03/2020
Show course schedule 2019/20 Reg.2014 course timetable

Examination board
Board From To Members of the board
8 Commissione AA 2019/20 - Canale L-Z 01/10/2019 30/09/2020 DE MARCHI VALENTINA (Presidente)
ALVISI ALBERTO (Membro Effettivo)
FURLAN ANDREA (Membro Effettivo)
7 Commissione AA 2019/20 - Canale A-K 01/10/2019 30/09/2020 FURLAN ANDREA (Presidente)
ALVISI ALBERTO (Membro Effettivo)
DE MARCHI VALENTINA (Membro Effettivo)

Prerequisites: Corporate Governance and Management 1 and 2
Target skills and knowledge: The course aims at providing the conceptual and operative tools to understand and interpret the logics underpinning the operations management n manufacturing and service firms and the relationships between firms in the supply networks.
Examination methods: The exam will be written (multiple choice, regarding theory and exercises). Students attending the course can participate in groups at the discussion of cases during the course.
Assessment criteria: Multiple choice will grant students up to 30 points. The active participation to group works can grant students up to 3 points to be added to the final grade.
Course unit contents: 1. The model of Operations Management
2. Performance objectives
3. Operations Strategy
4. Design of production processes
5. Design of products and services
6. Design of supply networks
7. Design of layouts
8. Types of process technologies
9. Job organization in operations
Planned learning activities and teaching methods: During the course there will be traditional classes, excercises, simulations and business guests.
Additional notes about suggested reading: Slides (which are going to be complimentary and not substitutive to the book) are going to be provided before the lectures via Moodle.
Textbooks (and optional supplementary readings)
  • N.Slack, S.Chambers, R.Johnston, Operations management, 8th edition. --: Financial Times, Prentice, 2016. Chapters 1-9 Cerca nel catalogo

Innovative teaching methods: Teaching and learning strategies
  • Problem based learning
  • Case study
  • Problem solving

Innovative teaching methods: Software or applications used
  • Moodle (files, quizzes, workshops, ...)

Sustainable Development Goals (SDGs)
Responsible Consumption and Production