First cycle
degree courses
Second cycle
degree courses
Single cycle
degree courses
School of Science
STATISTICS FOR ECONOMICS AND BUSINESS
Course unit
QUALITY ENGINEERING
SCP4063234, A.A. 2015/16

Information concerning the students who enrolled in A.Y. 2014/15

Information on the course unit
Degree course First cycle degree in
STATISTICS FOR ECONOMICS AND BUSINESS
SC2095, Degree course structure A.Y. 2014/15, A.Y. 2015/16
N0
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Number of ECTS credits allocated 9.0
Type of assessment Mark
Course unit English denomination QUALITY ENGINEERING
Department of reference Department of Statistical Sciences
Mandatory attendance No
Language of instruction Italian
Branch PADOVA
Single Course unit The Course unit can be attended under the option Single Course unit attendance
Optional Course unit The Course unit can be chosen as Optional Course unit

Lecturers
Teacher in charge MATTEO BERTOCCO ING-INF/07

Mutuating
Course unit code Course unit name Teacher in charge Degree course code
IN02120253 QUALITY ENGINEERING MATTEO BERTOCCO IN0520

ECTS: details
Type Scientific-Disciplinary Sector Credits allocated
Educational activities in elective or integrative disciplines ING-INF/07 Electric and Electronic Measurement Systems 9.0

Course unit organization
Period First semester
Year 2nd Year
Teaching method frontal

Type of hours Credits Teaching
hours
Hours of
Individual study
Shifts
Practice 3.0 16 59.0 No turn
Lecture 6.0 48 102.0 No turn

Calendar
Start of activities 30/09/2015
End of activities 23/01/2016
Show course schedule 2019/20 Reg.2014 course timetable

Examination board
Board From To Members of the board
9 A.A. 2016/2017 01/10/2016 15/03/2020 BERTOCCO MATTEO (Presidente)
NARDUZZI CLAUDIO (Membro Effettivo)
GIORGI GIADA (Supplente)
SONA ALESSANDRO (Supplente)
7 A.A. 2015/2016 01/10/2015 15/03/2017 BERTOCCO MATTEO (Presidente)
NARDUZZI CLAUDIO (Membro Effettivo)
BENETAZZO LUIGINO (Supplente)
GIORGI GIADA (Supplente)
6 A.A. 2014/2015 01/10/2014 15/03/2016 BERTOCCO MATTEO (Presidente)
NARDUZZI CLAUDIO (Membro Effettivo)
BENETAZZO LUIGINO (Supplente)
GIORGI GIADA (Supplente)
SONA ALESSANDRO (Supplente)

Syllabus
Prerequisites: none
Target skills and knowledge: Understand:
- the ISO 9000 family of standards and the corresponding implications. In particular, the required actions will be discussed in order to let an anterprise be ISO 9001 certified
- patterns of total quality and the corresponding actions necessary for the pursuit of continuous improvement.
- statistical models and tools for total quality management
- enterprise organisation and fundamental management models
Examination methods: Oral
Assessment criteria: The assessment will be based on understanding of the presented topics, the ability to critically discuss and apply the tought concepts in case-study homeworks, and any other useful information collected during the lessons.
Course unit contents: - Standard Quality: reference standards, ISO 9001, requirements, product realization, analysis and improvement; route to certification.
- Total Quality: models for total quality, continuous improvement, process management.
- Quality Tools: processes, statistical tools, PDCA method, Quality Function Deployment, Toyota system, six sigma methodologiy, self-assessment and EFQM model
Planned learning activities and teaching methods: - lectures
- guided exercises via a Moodle platform, oral presentation of the homeworks
Textbooks (and optional supplementary readings)
  • M.Bertocco, P.Callegaro, D.De Antoni Migliorati, Ingegneria della qualità. Novara: De Agostini Scuola S.p.A., 2006. Cerca nel catalogo
  • M.Bertocco, P.Callegaro, D.De Antoni Migliorati, Strumenti per la qualità totale (terza ediz.). Morrisville, NC 27560: lulu enterprises inc., 2013. disponibile tramite servizio di distribuzione online http://www.lulu.com/content/9834109 Cerca nel catalogo