First cycle
degree courses
Second cycle
degree courses
Single cycle
degree courses
Faculty of Psychology
PSYCHOLOGICAL SCIENCES AND TECHNIQUES
Course unit
INTERVIEWING AND QUESTIONNAIRE TECHNIQUES
PSO2043557, A.A. 2013/14

Information concerning the students who enrolled in A.Y. 2012/13

Information on the course unit
Degree course First cycle degree in
PSYCHOLOGICAL SCIENCES AND TECHNIQUES
PS1842, Degree course structure A.Y. 2011/12, A.Y. 2013/14
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Number of ECTS credits allocated 6.0
Type of assessment Mark
Course unit English denomination INTERVIEWING AND QUESTIONNAIRE TECHNIQUES
Department of reference Department of Developmental Psychology and Socialisation
Mandatory attendance No
Language of instruction Italian
Branch PADOVA
Single Course unit The Course unit CANNOT be attended under the option Single Course unit attendance
Optional Course unit The Course unit can be chosen as Optional Course unit

Lecturers
Teacher in charge VANDA ZAMMUNER M-PSI/05

ECTS: details
Type Scientific-Disciplinary Sector Credits allocated
Core courses M-PSI/05 Social Psychology 6.0

Course unit organization
Period First semester
Year 2nd Year
Teaching method distance e-learning

Type of hours Credits Teaching
hours
Hours of
Individual study
Shifts
Lecture 6.0 42 108.0 No turn

Calendar
Start of activities 01/10/2013
End of activities 25/01/2014
Show course schedule 2019/20 Reg.2011 course timetable

Examination board
Board From To Members of the board
8 2019 01/10/2019 30/09/2020 LENZI MICHELA (Presidente)
SANTINELLO MASSIMO (Membro Effettivo)
VIENO ALESSIO (Membro Effettivo)
7 2018 01/10/2018 30/09/2019 LENZI MICHELA (Presidente)
SANTINELLO MASSIMO (Membro Effettivo)
VIENO ALESSIO (Membro Effettivo)
6 2017 01/10/2017 30/09/2018 LENZI MICHELA (Presidente)
SANTINELLO MASSIMO (Membro Effettivo)
VIENO ALESSIO (Membro Effettivo)
5 2016 01/10/2016 30/09/2017 LENZI MICHELA (Presidente)
SANTINELLO MASSIMO (Membro Effettivo)
VIENO ALESSIO (Membro Effettivo)
4 2016 01/10/2016 30/09/2017 LENZI MICHELA (Presidente)
SANTINELLO MASSIMO (Membro Effettivo)
VIENO ALESSIO (Membro Effettivo)
3 2015 01/10/2015 30/09/2016 LENZI MICHELA (Presidente)
SANTINELLO MASSIMO (Membro Effettivo)
VIENO ALESSIO (Membro Effettivo)
2 commissione 01/10/2014 30/09/2015 ZAMMUNER VANDA (Presidente)
CASTELLI LUIGI ALESSANDRO (Membro Effettivo)
GALLI CRISTINA (Membro Effettivo)
SUITNER CATERINA (Membro Effettivo)
01/10/2013 30/09/2014 ZAMMUNER VANDA (Presidente)
CASTELLI LUIGI ALESSANDRO (Membro Effettivo)

Syllabus
Prerequisites: Knowledge of basic concepts of social and general pshycology, and of measurement, because course topics are related both to those of other methodological courses a (per es., su metodologia di ricerca, uso di tecniche informatiche), and to themes of social, developmental, work and general psychology (e.g., psychology of attitudes, thought processes, lifespan changes, work issues).
Target skills and knowledge: Learn basic theoretical and empirical knowledge on main methods of data gathering that are based on questionnaires, telephone and face-to-face interview, mail questionnaires, and electronic questionnaires, and on focus groups. Such knowledge is necessary to use these methods in psycho-social research in general, and in various applied domains of interest.
Examination methods: Type of examination: written, with 3-5 open questions on specific topics.
An oral integration is possible if the student, or the teacher, asks for it.

Examination question examples: discuss at least 2 types of closed questions; discuss which biases may characterize closed questions; discuss how interviewers have to be trained; discuss potential bias effects associated with values of response options.

If a student passes the exam, he/she can then ask to have an oral examination to improve the obtained grade. The teacher likewise can ask the student to be orally examined.
Assessment criteria: Students' performance on the exam will be evaluated in terms of the correctness of his/her answers with regard to the study materials and as regards the extent to which answers display a good understanding of the materials.
Course unit contents: Introduction: questionnaire and interviews; why ask questions to people.
Questions: research types and data collection modalities; research design, research “ingredients”, data quality. Research aims, constraints, research variables.
The process of answering questions. Types of questions; phrasing; answer errors.
Constructing the measurement instrument; variables to consider. Biases and contextual effects in questions and in answer categories, and in data quality.
Training and supervising interviewers.
Research phases: sampling; collecting, coding and analysing data
Planned learning activities and teaching methods: Topics are dealt with both in their general, theoretical aspects, and with examples from research. The texts for the exam will offer students the opportunity to revise and enlarge their knowledge on the dealt with topics.
Students will be provided with suggested exercises to practice on various topics – research planning, question phrasing, choosing an answer modality, etc.
Additional notes about suggested reading: The manual by Zammuner, V.L. (1998). “Tecniche dell intervista e del questionario”. Il Mulino, Bologna, needs to be studied with great attention.
The book by Zammuner, V.L. (2003). “Il focus group”. Il Mulino, Bologna, has to be read (reading Chap. 2, pp. 77-103, is optional), but the student does not need to have a knowledge of it as 'precise' as is required for“Tecniche dell intervista e del questionario".
The course site will provide suggestions and materials for exercises on the course topics.
Textbooks (and optional supplementary readings)
  • Zammuner, V.L., Tecniche dell intervista e del questionario. Bologna: Il Mulino, 2000. Da studiare in modo molto approfondito. La lettura del Cap. 7, pp. 271-303, è facoltativa. Cerca nel catalogo
  • Zammuner, V.L., Il focus group. Bologna: Il Mulino, 2003. Da leggere riassumendone i principali concetti. La lettura del Cap. 2, pp. 77-103, è facoltativa. Cerca nel catalogo