HEALTH MANAGEMENT

Second cycle degree in HEALTH PROFESSIONS OF REHABILITATION SCIENCES

Campus: PADOVA

Language: English

Teaching period: Second Semester

Lecturer: CLAUDIO BELTRAMELLO

Number of ECTS credits allocated: 3


Syllabus
Prerequisites: Basic knowledge on healthcare services quality and organization.
Basic concepts of work psychology and public law.
Examination methods: HEALTHCARE MANAGEMENT
Oral exam on real situations discussion.

HEALTHCARE MANAGEMENT (INTEGRATION):
Written exam with multiple choice and open questions
Course unit contents: HEALTHCARE MANAGEMENT
- Multidimensional approach to quality in healthcare (effectiveness, efficiency, safety, equity, appropriateness, patients’ satisfaction, healthcare personnel satisfaction.
- Methods to perform an organizational analysis in order to identify problems and set priorities.
- Define objectives (linked to problems identified), actions, and indicators (project cycle).
- Advantages and limits of the most relevant managerial tools applied in healthcare and criteria for selecting the most appropriate within a specific context.
- Performance evaluation.

HEALTHCARE MANAGEMENT (INTEGRATION)
- Performance management in health care services: norms and implementation tools;
- Job evolution in italian public sector.
- Human capital management: from birth to present.
- Basic principles in human resources management.
- Staff management: recruitment, training, formation and job performance assessment.